If you purchased faster shipping that only applies to the shipping time, not the time it takes to process the order for shipping. Items may take up to two weeks to process. Just because you paid for two day shipping does not guarantee it will arrive in two days once the order is placed. We try our absolute best to process orders as quickly as possible and get them to you in the correct shipping time.
We most certainly do!
It varies by how many items you have in your cart, the shipping option selected and the destination. If you go to your cart there is a tool that allows you to estimate shipping cost.
Unfortunately we cannot control the shipping after it leaves our facility. This includes an extra charges for customs on international orders.
Unfortunately once it leaves our warehouse we do not have any control over shipping. Please contact USPS for all missing packages.
Unfortunately we cannot edit items in an order after they have been processed. If you want to add additional items we will need to cancel and refund your original order so that you can place your new order with the correct items.
Unfortunately there is no way for us to accomplish this task due to the high order volume. However, you can email firstname.lastname@example.org and we can cancel and refund the orders so you can combine them in a new order.
Unfortunately there is no way for us to edit an order after it has been processed. We can however cancel and refund the original order so that you can place an order with the correct items or sizes.
Please visit our Return Center to begin a return. You will need the email address associated with the order to begin the process.